Frequently Asked Questions

• How can I get a reseller account on the Rythmes & Sons site ?

Simply open an account type "Company" and check "Special Conditions (dealer price).
A request will be sent to Rythmes & Sons for the final validation of your account.

• Can I upgrade to a special dealer account?

Yes, Go to the menu "Account Information" and make a request to change the account.

• Is my registration immediate?

No, a request by mail is sent to Rythmes & Sons which will make the decision to grant or not a privileged tariffing to you.

• Can I use my account when it is not yet approved?

Yes, but you will not have access to your special rates. But you can request a quote for example.

• Can you have multiple accounts for the same company?

Yes. It is enough for that each person wishing to have access opens an account on her email address and makes the request for account retailer.

• How do I change my account address or my billing address?

Once your account is validated by Rythmes & Sons you can not directly change your address, it is necessary to send a request for modification .
To do this, click "make a request for modification" in your address book. An email is sent to Rythmes & Sons who will make the necessary changes.

• What are the buttons to select "Retailers prices Show / Hide"

When you are logged into your account, you see your prices with your rebate. If you want to show your client the page where you are without being able to see your price, click "Hide", the system will display more than the public price.

• Why some products become invisible when I'm logged into my account?

The market price of some items does not allow us to offer resellers.

• Can I just request a quote?

Yes, just fill your basket and select "request a quote"